frequently asked questions

    Quick answers to questions you may have. Can't find what you're looking for?

    • What is Banklink and how does it benefit lenders?

      Banklink is a platform that connects lenders with qualified borrowers seeking commercial loans. By providing access to pre-screened leads that match your credit policies, we help you grow your loan portfolio efficiently while reducing acquisition costs.

    • How does Banklink generate and qualify borrower leads?

      We attract borrowers through targeted marketing and partnerships. Each borrower completes a comprehensive application and securely uploads financial documents. Our system then matches these borrowers with lenders whose credit criteria they meet, ensuring high-quality leads.

    • How does the lead matching process work?

      You set your lending criteria and credit policies within our platform. When a borrower’s profile aligns with your parameters, we notify you and provide access to their application details for your review.

    • What types of borrowers use Banklink?

      Our platform attracts mid-market businesses from various industries seeking commercial financing. This includes borrowers looking for working capital, equipment financing, real estate loans, business acquisitions, and more.

    • How secure is the borrower information provided to lenders?

      We prioritize data security by using bank-level encryption and strict compliance with data protection laws. Borrower information is shared securely through our platform only with matched lenders.

    • Is there a cost for lenders to join or use Banklink?

      We offer various partnership models tailored to your banking needs. Please contact us at info@banklink.ai to discuss the options that best suit your lending objectives.

    • Can we customize our lending criteria on Banklink?

      Absolutely. You can define and adjust your credit policies and lending preferences within the platform to receive leads that are most relevant to your lending objectives.

    • How do we access and manage leads on the platform?

      Leads are delivered directly to your secure dashboard, where you can review borrower profiles, track lead status, and manage communications efficiently.

    • What kind of support does Banklink offer to lenders?

      We provide dedicated support to our lending partners, including onboarding assistance, technical support, and account management to help you maximize the benefits of our platform.

    • How does Banklink ensure compliance with data protection and privacy laws?

      We are committed to maintaining compliance with all applicable data protection and privacy regulations. Our platform employs strict security measures to protect both lender and borrower information.